Shipping policy

Shipping & Delivery Policy

At Sendriya, we take great care in packaging and delivering your orders to ensure they arrive in perfect condition.

Packaging

Every product is thoughtfully packed using cushioning and placed inside a sturdy, recyclable shipper box. The box is securely sealed and prepared for shipment to ensure your order is protected during transit.

Order Processing & Delivery Timelines

Domestic Orders (India):

  • Orders are processed within 1 business day, excluding Sundays and public holidays.
  • Delivery is typically completed within 7 business days from the date of dispatch.

International Orders:

  • Processing may take 2–3 business days.
  • Delivery usually occurs within 10–12 business days, depending on the destination and customs clearance.

Shipping Partner & Tracking

All shipments, both domestic and international, are fulfilled via reliable, reputed courier services. Once your order is dispatched:

  • You will receive an email with the tracking number and courier details.
  • You can use this information to track your shipment on the courier’s website.

Deliveries are made between 10:00 a.m. and 6:00 p.m.. A signature is required upon delivery. If you are unavailable, please authorize a trusted person (family member, neighbour, or colleague) to receive the parcel. Sendriya is not responsible for goods signed by an alternate person.

Customs & Import Charges (International Orders)

Customs duties, taxes, and import fees vary by country and are not included in your order total. These charges must be paid by the customer upon delivery. Please consult your local customs office for further details.

 

Shipping Charges

Domestic Orders:

  • We ship across India with free standard shipping for all order above 900/-, except for trial/sample orders which may carry nominal shipping charges.

International Orders:

  • Shipping costs are calculated at checkout based on the destination country and order weight.
  • All international orders are packed with the same eco-conscious care as domestic shipments.

We appreciate your trust in Sendriya and remain committed to delivering your skincare essentials with care, integrity, and love.